Meet The Team
Our All-Star Team
Market USA features an all-star lineup of marketing professionals. We’re all driven creatives who are passionate about creating incredible products and who have the experience and expertise to get your project done right. We also all have lives outside of work, and we think that’s pretty cool! When you call Market USA, you’re working with 100% verifiable human beings (for all they do, we believe robots still aren’t as creative or as fun to talk to). We hire with intent and we know every member of our team brings something unique to the table that will help businesses like yours with their promotional marketing needs.
Not pictured in the photos below: all the hats our team members wear! We’re not only product marketing and branding experts, but we’re also knowledgeable in the print marketing space, logistics and inventory, company stores, and customer service strategies. Get to know our team better below, and contact us when you’re ready to get started on a branded merchandise experience that will knock your branded stocks off.

Delta Mitchell
Owner/CEO

Jay Mitchell
VP & CFO

Tanya French
Senior Customer Service Specialist

Leslie Eades
Accounting Specialist

Lisa Watkins
Embroidery Manager

Laveechee Nelson Jr.
Customer Service Representative

Diana Borgstrom
Sales Representative

Charmaine Blount
Sales Representative

Justin Lopez
Warehouse Associate
Delta Mitchell, Owner/CEO
In 2001, I joined the Market USA team as their Network Administrator. I really had no knowledge of the industry or even what promotional products were. Within 3 months of joining the team, I found myself in Nashville TN working my first onsite pop up store. After that I was committed! I quickly immersed myself into learning all aspects of the business and how I could contribute to the growth and success of this great company. In 2008 it was a privilege to become the General Manager, where I was able to learn the other side of the business. This was not my favorite part, as I loved the sales and the products, but nonetheless I jumped right in. Then in 2010, I was given the opportunity to purchase Market USA and it was without hesitation that I said YES!! I look back now and realize that God had a huge plan that I wasn’t aware of and I am very thankful that I was given the opportunity to be a part of this team. We are very blessed and I give God the praise, honor, and glory for putting me here and I thank each and every person along the way that has supported me. I love this company and I am so excited to be a member of such an amazing industry!
I am also fortunate that I have a wonderful husband that works alongside me every day. We have 2 beautiful girls, Hannah and Brittney that help as well. I am an active member in my church, where I am a part of our praise and worship team. When I am not at work, we enjoy as much time as possible at our other home in Myrtle Beach, boating on the lake or just hanging with the family.
Delta Mitchell, Owner/CEO
In 2001, I joined the Market USA team as their Network Administrator. I really had no knowledge of the industry or even what promotional products were. Within 3 months of joining the team, I found myself in Nashville TN working my first onsite pop up store. After that I was committed! I quickly immersed myself into learning all aspects of the business and how I could contribute to the growth and success of this great company. In 2008 it was a privilege to become the General Manager, where I was able to learn the other side of the business. This was not my favorite part, as I loved the sales and the products, but nonetheless I jumped right in. Then in 2010, I was given the opportunity to purchase Market USA and it was without hesitation that I said YES!! I look back now and realize that God had a huge plan that I wasn’t aware of and I am very thankful that I was given the opportunity to be a part of this team. We are very blessed and I give God the praise, honor, and glory for putting me here and I thank each and every person along the way that has supported me. I love this company and I am so excited to be a member of such an amazing industry!
I am also fortunate that I have a wonderful husband that works alongside me every day. We have 2 beautiful girls, Hannah and Brittney that help as well. I am an active member in my church, where I am a part of our praise and worship team. When I am not at work, we enjoy as much time as possible at our other home in Myrtle Beach, boating on the lake or just hanging with the family.
Jay Mitchell, VP & CFO
Market USA has been a vital part of our family since 2001, when Delta first started working with the company. I started out helping her with some of the IT needs for the offsite conventions while I was a full-time IT Manager for another local company. Then in 2010 when Market USA actually became our company, I took over all of the financial aspects, as well as the warehouse/logistical side of the business operations. It’s always fun seeing the wide variety of products that our customers order and to know that we provided something that helped them advertise and further promote their business. Our team is like family and it’s great to know that we are always there to help each other out. We thank the Lord each day for all the blessings He gives to each of us at Market USA.
When I am not at the office, I am a school bus driver for Henry County Public Schools as well as an IT Consultant. I have been involved in the volunteer fire service for over 20 years, as well as the sound tech in our local church for many years. We are blessed with two wonderful daughters, Hannah and Brittney, who have grown up involved in many of the projects and summer events with Market USA. Our family jumps at every opportunity we get to hit the road and travel to our home away from home at the beach or any other destination that we can travel to.
Charmaine Blount, Sales Representative
In 2002, I opened Get Noticed, Inc.–a promotional products-based business. A new door opened with growing opportunities in 2017 and I joined as a team member with Market USA. I continue to network in the Greensboro business community and beyond, while providing great customer service, competitive pricing, and high-quality products for our clients. I integrate my skills in all areas of life, and enjoy connecting people and watching them succeed.
I have been involved in a number of membership groups over the years including Business Networking International (BNI), GSO Women’s Club and founding President /member of Piedmont Business Leaders (PBL). I am a current member of CAAMP, Caroling Association of Advertising and Marketing Professionals.
While I am not at work, I enjoy traveling, sports, fishing, boating, beach fun and finding exciting adventures with friends and spending quality time with my beautiful daughter and family. On a warm sunny day, you may find me on a pickleball court dinking!
Lisa Watkins, Embroidery Manager
My name is Lisa Watkins and I take care of the embroidery needs for Market USA. I have 32 years of experience in the embroidery industry. My favorite part of my job is my coworkers. I love coming in everyday to a job that I can be proud of doing while also enjoying what I do. I am married to my best friend Scott, and we have two boys and one girl that I am grateful for, as well as our first grandson. I am an animal lover with 4 dogs and a cat. I love the cold weather but I spend most summers on the river in a kayak.
Tara Riggan, Customer Service Support Specialist
As a Customer Support Specialist I keep the online stores up to date, as well as prepare online order requests for processing. My favorite part of the job is my coworkers and seeing all the cool swag our customers order and discovering what their favorite pieces are.
When I am not at work I enjoy discovering new outdoor adventures. In the winter months the outdoors are tough, so I bring the mud inside and throw pottery on my wheel. You will never see my pieces in an art gallery, and my husband and kids are very convincing when they say how great they all are. But that’s OK; I enjoy the creativity.
Tanya French, Senior Customer Service Specialist
My name is Tanya French and I am a part of the customer service team. My favorite part of working with the team is the relationship I have formed with our customers. I have worked for Market USA for almost 10 years and I have really enjoyed getting to know everyone.
I have a husband, two children and a very spoiled grandson. I enjoy reading, camping and trail-walking with my family and two dogs, Roscoe and Rowdy Riley.
Leslie Eades, Accounting Specialist
My name is Leslie Eades and I work in the accounting department at Market USA. I have an extensive background in accounting as well as customer service. I enjoy being a part of all the neat projects and products that this company puts together. I enjoy working so closely with the team.
I am the proud mother of four children. When I am not working, you will find me at home working on our little homestead or diligently working in the kitchen. I enjoy being outside in nature, seeing live music and spending time with my family.
Maura Riley
My name is Maura Riley and I am a part of the customer service team. I have over 30+ years of experience as a marketing professional and art director. My favorite part of this position is that I can use my creative background to assist our clients with branded products to promote their companies.
Outside of work, I love to spend time with my husband, two children, and our dog Jude. I enjoy gardening, reading, being out in nature, traveling, and spending time with friends.
Karen Cole
My name is Karen Cole and I am part of the customer service team. I have been in the customer service industry for over 30 years, working with clients to solve and achieve their goals. My favorite part of being in this position is that I can utilize my skills to help clients become successful in making their names recognized and prominent in the community.
Some of my hobbies are reading and DIY projects around my home. I am happily married with kids including my 17-year-old dog, Scooter.
Laveechee Nelson Jr., Customer Service Representative
My name is Lavechee Nelson Jr. and I am with the supply chain division of the company. I graduated from UNCG with a business degree and have nearly 10 years in supply chain. My favorite part of this position is the assortment of work and phenomenal companies we work with.
Outside of work I enjoy being with my family, watching movies, and exercising outside. It’s a pleasure to meet you.
Diana Borgstrom, Sales Representative
With over 25 years of experience, I specialize in providing exceptional sales and professional customer service by meeting my clients’ marketing and promotional product needs. Through my extensive knowledge of the latest promotional products, I help businesses achieve their marketing goals.
I take pride in collaborating with a wide range of companies and their marketing and creative teams to offer fresh, innovative ideas and exciting new products that help them reach their current, potential, and future customers.
I hold a Bachelor of Fine Arts in Graphic Design/Photography, and my career began as a visual merchandiser for R.H. Macy’s and Bonwit Teller in New York. After moving to North Carolina, I transitioned into the print and business forms industry as a CSR for a small business, which eventually led to promotional product sales and support for many of my print clients.
Outside of work, I enjoy spending time with my wonderful husband, son, and two beautiful grandchildren. In my free time, I love boating, game fishing, beach outings, travel, and gardening whenever possible.
Justin Lopez, Warehouse Associate
My name is Justin Lopez, and I work in the warehouse shipping and receiving department at Market USA. I hold a degree in Business and Marketing from the University of Kentucky. I’m excited to apply my experiences and skills to contribute to our company’s success. One of the most rewarding aspects of my role is being the final step in our company’s process. Outside of work, I enjoy exercising and believe that maintaining both a healthy mind and body is crucial for achieving success.